Our website address is: https://ponsfinejewelry.com.

LATEST UPDATE: 10-27-2024.

Welcome to Pons Fine Jewelry. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

General Terms

These Terms and Conditions apply to all orders and purchases made on the Pons Fine Jewelry website. By placing an order, you agree to be bound by these terms. Pons Fine Jewelry reserves the right to update or modify these terms at any time without prior notice. Your continued use of our site after such changes constitutes your acceptance of the updated terms.

Products and Services

Pons Fine Jewelry offers handcrafted, custom gold jewelry. Due to the unique and custom nature of our products, slight variations in appearance may occur. We strive to accurately display the colors and details of our products, but we cannot guarantee that your device’s display of colors will be accurate.

Pricing and Payment

• All prices on the website are displayed in U.S. dollars.
• We accept payments through major credit cards, PayPal, and other payment methods as indicated at checkout.
• Prices are subject to change without notice. We reserve the right to correct any errors or inaccuracies in pricing.
• Sales tax will be applied to orders shipped within the state of Florida, as required by law.

Shipping and Delivery

• We offer domestic and international shipping. Shipping rates and times may vary depending on the destination.
• For orders within the state of Florida, we offer standard and expedited shipping options.
• Delivery times are estimated and not guaranteed. Pons Fine Jewelry is not responsible for any delays due to customs clearance or other factors beyond our control.
• You will receive a confirmation email with tracking information once your order has shipped.

Custom Orders

Our custom gold jewelry is made to order based on your specifications. Once a custom order is placed, production begins immediately. As such, custom orders are non-refundable and cannot be modified or canceled after the order is confirmed.

Return and Exchange Policy

• We accept returns and exchanges for eligible items within 14 days of delivery. To be eligible for a return, items must be unworn, in their original condition, and accompanied by proof of purchase.
• Custom and personalized orders are non-returnable and non-refundable unless they arrive damaged or defective.
• Shipping costs for returns are the responsibility of the customer unless the item is damaged or defective.
• Refunds will be issued to the original method of payment after the returned item has been inspected and approved.

Product Care and Warranty

• Gold jewelry requires proper care to maintain its shine and longevity. We recommend following the care instructions provided with your purchase.
• Pons Fine Jewelry offers a one-year warranty on all our products for any manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or improper care.

Limitation of Liability

To the fullest extent permitted by Florida law, Pons Fine Jewelry shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website. Our liability for any direct damages arising from your use of the site or products will be limited to the amount paid by you for the product or service at issue.

Dispute Resolution and Governing Law

• Any disputes arising out of or relating to these terms or your use of Pons Fine Jewelry’s website or services will be governed by the laws of the state of Florida, without regard to conflict of law principles.
• You agree to resolve any disputes through binding arbitration in the state of Florida. Any claims must be brought within one year of the cause of action.

Intellectual Property

All content on the Pons Fine Jewelry website, including images, logos, designs, and text, is the property of Pons Fine Jewelry and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

Privacy Policy

Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information.

Contact Information

If you have any questions or concerns about these terms, please contact us at:

Pons Fine Jewelry
Tampa, FL
+1 (813) 808-1450
rrpons@ponsfinejewelry.com